Terms of Service

Last updated: November 2025

1. Agreement to Terms

By accessing or using Ghodkrax's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

2. Services Description

Ghodkrax provides professional curtain and window treatment services, including:

  • Custom curtain design and sewing
  • Roman blinds, pleated shades, and day-night systems
  • Curtain rod installation
  • Professional measurement services
  • Fabric consultation and selection

3. Orders and Quotes

3.1 Quotations

All quotes provided are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on the information provided and site measurements taken by our team.

3.2 Order Acceptance

Orders are confirmed upon receipt of a signed quote and deposit payment. We reserve the right to refuse any order at our discretion.

3.3 Deposits

A deposit of 50% is required to commence work on all custom orders. The remaining balance is due upon completion of installation.

4. Pricing and Payment

4.1 Pricing

All prices are quoted in US Dollars (USD) and include applicable taxes unless otherwise stated. Prices are subject to change without notice, but confirmed quotes will be honoured.

4.2 Payment Methods

We accept the following payment methods:

  • Bank transfer
  • Credit/Debit cards
  • Cash
  • Cheque

4.3 Late Payment

Overdue accounts may incur interest charges at the rate of 2% per month. We reserve the right to suspend services for accounts with outstanding balances.

5. Timelines

We provide estimated completion timelines at the time of order confirmation. Whilst we strive to meet all deadlines, timelines are estimates and may be affected by factors beyond our control, including fabric availability and unforeseen circumstances.

6. Measurements and Site Visits

6.1 Professional Measurement

We strongly recommend our professional measurement service to ensure accuracy. If you choose to provide your own measurements, we cannot accept responsibility for errors.

6.2 Site Access

Clients must ensure clear and safe access to all areas requiring measurement or installation. Additional charges may apply if site conditions differ from those observed during initial consultation.

7. Custom Orders

7.1 Specifications

Custom orders are made to your specific requirements and measurements. It is your responsibility to verify all details before confirming your order.

7.2 Changes

Changes to confirmed orders may not be possible once fabrication has commenced. Any approved changes may incur additional costs.

8. Cancellations and Refunds

Please refer to our Return Policy for detailed information about cancellations, returns, and refunds.

9. Warranties

9.1 Workmanship Warranty

We warrant our workmanship for 12 months from the date of installation against defects in materials and craftsmanship under normal use.

9.2 Fabric Warranty

Fabric warranties are subject to manufacturer terms and conditions. We will facilitate warranty claims where applicable.

9.3 Hardware Warranty

Hardware warranties are subject to manufacturer terms, typically ranging from 1-5 years depending on the product.

10. Limitation of Liability

To the maximum extent permitted by law, Ghodkrax shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

11. Installation

11.1 Installation Service

Our installation service includes mounting of curtain rods and hanging of curtains. We ensure professional installation and clean-up upon completion.

11.2 Site Conditions

Installation is subject to suitable site conditions. Additional charges may apply for non-standard installations or wall conditions requiring special treatment.

12. Care and Maintenance

We provide care instructions for all products. Failure to follow these instructions may void warranties. Regular maintenance is recommended to extend the life of your curtains.

13. Intellectual Property

All designs, patterns, and creative work produced by Ghodkrax remain our intellectual property unless otherwise agreed in writing.

14. Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy.

15. Dispute Resolution

In the event of a dispute, we encourage direct communication to resolve issues. If resolution cannot be reached, disputes will be governed by the laws of Minnesota, United States.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or supplier delays.

17. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

18. Contact Information

For questions about these Terms of Service, please contact us:

  • 60 E Broadway, Bloomington, MN 55425, United States
  • +19528838800
  • info@ghodkrax.world